The Degroof Petercam group and Brexit
In the past few months, the media have reported on the difficulties raised by the European financial authorities and regulators that could arise from the decision of British voters to remove the United Kingdom from the European Union, the Brexit.
For several months, the Degroof Petercam group has been monitoring the political developments related to the Brexit and its teams have analyzed the various possible scenarios and their consequences on its activities, its services and the relationships it maintains with you.
CUSTOMER FEE FOR CLIENTS WHO SIGNED DISCRETIONARY MANAGEMENT AGREEMENT
CUSTOMER FEE WITH INVESTMENT ADVISORY MANAGEMENT AGREEMENT
“BEST EXECUTION” POLICY
In case of a complaint, please first contact the Complaints Management department of the Bank Degroof Petercam by sending your request to the following address:
Bank Degroof Petercam SA/NV
Complaints Management Department
Rue de l’Industrie, 44
If the solution of the Complaints Management Department of the Bank Degroof Petercam does not suit you, you can contact the Ombudsman Service Banks – Credits – Investments at the following address:
Ombudsfin – Ombudsman and financial conflicts
Rue Belliard, 15-17, letterbox 8
Tél. : +32 2 545 77 70
Fax : +32 2 545 77 79
e-mail : firstname.lastname@example.org
BANKING CODE OF CONDUCT
On 15 October 2012 a revised version of the code of conduct for the banking sector was implemented: the "Banking code of conduct".
This code of conduct was drawn up on the initiative of Febelfin, the Belgian Federation of the finance sector. By signing this charter, your financial institution confirms that they will strictly observe the values applicable in the sector in their day-to-day dealings with you.
NATURE AND SPECIFIC RISKS OF THE MAIN FINANCIAL INSTRUMENTS